7-Day Uptime History
About BigCommerce
BigCommerce is a website that Uptrue monitors for uptime and performance. We check bigcommerce.com every 5 minutes from multiple locations to detect downtime, slow responses, and SSL issues.
Common Reasons BigCommerce Goes Down
Even the most reliable services experience downtime. Here are the most common reasons BigCommerce may be unavailable:
- Payment gateway integration failures blocking checkout
- Platform outages during high-traffic sales events
- Database overload from flash sale traffic spikes
- SSL certificate issues on custom merchant domains
- Inventory synchronisation failures causing stock errors
- CDN failures affecting product images and page load times
What to Do When BigCommerce Is Down
This page shows real monitoring data. If BigCommerce appears operational here but is not working for you, the issue may be local to your network, browser, or ISP.
Clear your browser cache, try a different browser, switch between Wi-Fi and mobile data, or use a VPN to bypass potential regional blocks.
Use the subscribe form above to get an email the moment BigCommerce comes back online. No need to keep refreshing this page.
How BigCommerce Downtime Affects You
When BigCommerce goes offline, the effects ripple across businesses and users who depend on it:
- Checkout flows are broken, resulting in abandoned carts and lost sales.
- Merchants cannot process orders, fulfil shipments, or update inventory.
- Customer trust erodes with every minute of a visible outage.
- Promotional events and flash sales lose their window of opportunity.
Get Notified
Enter your email to receive alerts when BigCommerce goes down or recovers.
Frequently Asked Questions
Is BigCommerce down right now?
Based on our monitoring, BigCommerce is currently UP. Last checked 46 minutes ago. This page updates every 5 minutes with real monitoring data from Uptrue's infrastructure.
How often does BigCommerce go down?
In the last 30 days, BigCommerce has experienced 0 incidents with an overall uptime of 100%. Most major services aim for 99.9% uptime or higher. You can subscribe to alerts above to be notified of future outages.
What is BigCommerce's average response time?
BigCommerce's average response time over the last 30 days is 469ms. Response times can vary by region and time of day.
How can I check if BigCommerce is down?
You can check BigCommerce's live status on this page, which is updated every 5 minutes with real monitoring data. You can also subscribe for email alerts to get notified when the status changes.
What should I do when BigCommerce is down?
Try clearing your browser cache, switching from Wi-Fi to mobile data, or using a VPN to rule out local issues. If the problem is on their end, subscribe to our alerts above to know the moment it comes back online.
Why is my BigCommerce slow today?
Slowness on BigCommerce can be caused by server-side performance issues, heavy traffic, your internet connection, browser extensions, or regional CDN problems. If BigCommerce shows degraded performance on this page, the issue is likely on their end. Try a different browser or device to rule out local causes.
Does BigCommerce downtime affect my SEO?
If your website depends on BigCommerce for critical functionality (such as hosting, CDN, or embedded content), downtime can indirectly affect your SEO. Search engines may penalise your site if it is unreachable due to a third-party dependency being offline.
Can I get notified when BigCommerce goes down?
Yes. Use the subscribe form above to enter your email address. Uptrue will send you an alert the moment BigCommerce goes down and again when it recovers. It is completely free and you can unsubscribe at any time.
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Don't just check if BigCommerceis down — monitor your own website around the clock. Get instant uptime alerts, performance metrics, and public status pages. Free plan includes 5 monitors with 5-minute checks.
This page shows automated checks from Uptrue's monitoring infrastructure. Status may not reflect your local experience. Results are provided for informational purposes only. Uptrue is not affiliated with BigCommerce.