About Uptrue

Making uptime monitoring accessible and intelligent for agencies and businesses worldwide.

Who We Are

Uptrue is built and operated by Vision Software Solutions Limited, a UK company incorporated in 1992 (Company No. 02710980), headquartered in Brentford, United Kingdom.

We set out to solve a problem we experienced first-hand: monitoring dozens of client websites across different tools, dashboards, and alert channels. The result was fragmented, noisy, and expensive. Uptrue brings it all together into one intelligent platform.

What We Do

Uptrue provides comprehensive website and infrastructure monitoring for agencies and direct businesses. Our platform covers:

  • 24 monitor types covering HTTP uptime, SSL certificates, DNS, performance, security headers, SPF/DMARC, redirect chains, sitemaps, blacklists, cookie consent, WordPress agent monitoring, and more
  • Public status pages with branded pages, real-time incident feed, and subscriber notifications
  • AI-powered reports that turn raw monitoring data into executive-ready insights
  • Multi-channel alerting via email, Slack, Microsoft Teams, Telegram, and signed webhooks
  • Free website monitoring tools โ€” SSL checker, DNS lookup, security headers checker, and more, no signup required

Our Values

Three principles guide every decision we make.

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Transparency

We believe every business deserves clear, honest visibility into how their infrastructure performs. Our public status pages and open scoring methodology reflect that commitment.

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Reliability

Our two-confirmation detection system ensures you only get alerted when something genuinely needs attention. No false alarms, no noise.

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Simplicity

Powerful monitoring should not require a PhD in DevOps. We design every feature to be intuitive, fast, and accessible to teams of all sizes.

Our Team

Uptrue is built by a small team passionate about reliability. We combine deep experience in web infrastructure, SaaS development, and agency operations to create monitoring tools that genuinely make a difference.

Frequently asked questions

Who builds and operates Uptrue?

Uptrue is built and operated by Vision Software Solutions Limited, a UK company incorporated in 1992 (Company No. 02710980), registered at C/O Benison Solvers Limited, 1000 Great West Road, Brentford, TW8 9DW. Indian customers are billed by Crozent TechLabs Private Limited (GST 09AAMCC8947M1ZP) for Razorpay payments.

What monitor types does Uptrue support?

Uptrue covers 24 monitor types including HTTP/HTTPS uptime, SSL certificate expiry, DNS records, keyword detection, domain expiry, ports, ping, API endpoints, heartbeat, page change detection, security headers, response time, robots.txt, IP changes, MX health, WHOIS/registrar changes, sitemaps, redirect chains, SPF/DMARC, blacklists, page size, cookie consent, nameservers, and a WordPress site monitor plugin.

Where is my monitoring data stored?

All customer data is stored in the EU (Frankfurt region) on Supabase infrastructure. Data is encrypted at rest and in transit. Row-level security ensures complete data isolation between organisations.

Is there a free plan?

Yes. The Free plan includes 3 monitors with email alerts. No credit card required to start. We also publish over a dozen free website monitoring tools โ€” SSL checker, DNS lookup, blacklist checker, and more โ€” that anyone can use without signing up.

How does Uptrue prevent false alerts?

Two-confirmation detection: when a check detects a potential issue, Uptrue waits and runs a second check. An incident is only created if both checks confirm the problem. This eliminates false alarms caused by temporary network blips. We also recently shipped Smart Digest โ€” first event in a window goes instant, subsequent events collect into a single digest email so customers get the signal without the noise.

How do I contact Uptrue?

Email billing@uptrue.io for billing questions, support@uptrue.io for product support, or use the contact form. We are GDPR compliant and have a published Data Processing Agreement available for Agency customers.

Get in Touch

Have questions, partnership ideas, or just want to say hello? Or just start monitoring free in under 2 minutes.

Contact Us