collaboration

Loom vs Zoom Uptime — Week of 20 April 2026

23 April 2026·Uptrue Team

💬 Collaboration Tools Weekly Comparison

Loom and Zoom both delivered perfect uptime during the monitoring period week of April 20, 2026, according to Uptrue's independent monitoring. Loom achieved 100% uptime with a 98ms average response time, while Zoom matched the uptime with a slightly slower 119ms response time. Neither provider experienced any incidents or downtime during this period.

TL;DR

Both Loom and Zoom maintained 100% uptime with zero incidents during the monitoring week
Loom responded 21ms faster on average (98ms vs. 119ms)
Zero minutes of total downtime recorded for either provider
Both providers offer subscription-based incident notifications via their status pages

Uptime This Week

Both providers achieved 100% uptime during the monitoring period, indicating stable infrastructure and reliable service delivery. This perfect uptime score reflects strong operational practices across both platforms. No service interruptions were detected by Uptrue's monitoring systems.

Response Time

Loom delivered faster response times at 98ms average, outperforming Zoom's 119ms by 21 milliseconds. Both response times fall within acceptable ranges for collaboration tools. The difference is marginal and unlikely to impact user experience for most use cases.

Incidents & Downtime

Neither Loom nor Zoom experienced any reported incidents during the monitoring period, with zero minutes of downtime recorded for both. This clean record suggests both platforms maintained normal operations without service degradation. Users of either platform would have experienced uninterrupted access throughout the week.

Historical Context

Collaboration tools have become critical infrastructure for distributed workforces, making uptime consistency increasingly important. Providers in this category typically maintain high reliability standards due to competitive pressure and SLA commitments.

Which Should You Choose?

For this monitoring period, both providers demonstrated equivalent reliability. Choose based on feature requirements and existing ecosystem integration rather than uptime differentials. Loom's slightly faster response times may matter for latency-sensitive workflows, while Zoom's broader feature set appeals to organizations requiring comprehensive meeting capabilities.

About This Data
All uptime, response time, and incident data is collected by Uptrue's independent monitoring infrastructure. HTTP checks run every 5 minutes. An incident is recorded only after 2+ consecutive failed checks. Uptrue is not affiliated with any monitored service. For corrections: reports@uptrue.io

Frequently Asked Questions

Which provider is more reliable, Loom or Zoom?

During the week of April 20, 2026, both providers achieved identical 100% uptime with zero incidents according to Uptrue's independent monitoring. Neither provider has a reliability advantage based on this data. Long-term reliability should be assessed by monitoring performance over multiple weeks or months.

How often does Zoom experience downtime?

During the monitoring period, Zoom recorded zero incidents and zero minutes of downtime. This single week of data shows no downtime events, but reliability patterns should be evaluated across a longer timeframe for meaningful trend analysis.

How is this reliability data collected?

All uptime, response time, and incident data comes from Uptrue's independent monitoring infrastructure, which continuously probes both providers' services from multiple global locations. This approach provides objective, third-party verification independent of vendors' own status pages.