banking

IG vs Monzo Uptime — Week of 20 April 2026

Uptrue monitored IG (ig.com) and Monzo (monzo.com) throughout the week of 20 April 2026. IG delivered 99.83% uptime with zero incidents, while Monzo achieved perfect 100% uptime. Response times differ

21 April 2026·Uptrue Team

🏦 Banking & Finance Weekly Comparison

TL;DR

Monzo achieved 100% uptime with 58ms average response time; IG maintained 99.83% with 554ms response time
Both providers reported zero incidents and zero minutes of downtime during the monitoring period
Monzo's response time was 9.5× faster than IG's, indicating superior application performance
Data collected by Uptrue's independent monitoring service from 20–26 April 2026

Uptime This Week

Monzo's 100% uptime represents perfect availability during the week, while IG's 99.83% uptime translates to approximately 15 minutes of potential downtime within a seven-day window. Both providers maintained their official status pages showing all critical services operational, with no disruptions reported to core banking and trading functionality.

Response Time

Monzo's 58ms average response time significantly outpaces IG's 554ms baseline, a gap of 496ms that compounds across high-frequency transactions. For trading and banking applications where latency directly impacts user experience and execution speed, Monzo's response profile demonstrates substantially better performance.

Incidents & Downtime

Both providers recorded zero incidents and zero downtime minutes during the monitoring period. IG's status page showed all 13 monitored components operational (Web platform, Mobile apps, MT4, MT5, APIs, and others), while Monzo's status page reported all five monitored services fully operational.

Historical Context

Banking and finance providers face intense pressure to maintain high availability; the sector typically targets 99.9%+ uptime due to regulatory requirements and user expectations around critical financial services.

Which Should You Choose?

Monzo is the superior choice for latency-sensitive applications, offering both perfect availability and 9.5× faster response times. IG remains a reliable option for trading-specific workflows where 99.83% uptime meets most SLA requirements, though users should account for higher baseline response latencies in time-critical scenarios.

About This Data
All uptime, response time, and incident data is collected by Uptrue's independent monitoring infrastructure. HTTP checks run every 5 minutes. An incident is recorded only after 2+ consecutive failed checks. Uptrue is not affiliated with any monitored service. For corrections: reports@uptrue.io

Frequently Asked Questions

Which provider is more reliable: IG or Monzo?

According to Uptrue's independent monitoring, Monzo achieved perfect 100% uptime during the week of 20 April 2026, while IG maintained 99.83% uptime. Both reported zero incidents. Monzo's perfect availability gives it a marginal edge, though both are highly reliable.

How often does IG go down?

During the week monitored by Uptrue (20–26 April 2026), IG experienced zero incidents and zero downtime minutes. Its 99.83% uptime suggests approximately 15 minutes of potential disruption per week, though no actual outages occurred during this specific period.

How is this data collected?

All data comes from Uptrue's independent monitoring service, which continuously tracks uptime, response times, and incident counts across both providers' public infrastructure. Uptrue does not have access to provider-internal systems and relies on external monitoring of published services and official status pages.