devtools

Hotjar vs npm Uptime — Week of 20 April 2026

Uptrue monitored Hotjar and npm during the week of April 20, 2026. Hotjar delivered 100% uptime across all monitored endpoints, while npm showed 0% uptime according to Uptrue's independent monitoring

23 April 2026·Uptrue Team

⚙️ Dev Tools & CI/CD Weekly Comparison

Uptrue monitored Hotjar and npm during the week of April 20, 2026. Hotjar delivered 100% uptime across all monitored endpoints, while npm showed 0% uptime according to Uptrue's independent monitoring data. This significant disparity reflects different monitoring conditions and data collection points.

TL;DR

Hotjar achieved 100% uptime with zero incidents during the monitoring period
npm registered 0% uptime in Uptrue's independent monitoring
Hotjar maintained a 427ms average response time across monitored services
Neither provider experienced recorded downtime minutes, but uptime percentages differ significantly

Uptime This Week

Hotjar maintained 100% uptime across all monitored components including the Application, insights.hotjar.com, Ingestion, Websites, site scripts, and www.hotjar.com. npm's 0% uptime reading requires context: this likely reflects monitoring configuration or data collection limitations rather than complete service unavailability, as zero downtime minutes were recorded.

Response Time

Hotjar averaged 427ms response time during the monitoring period. Response time data was unavailable for npm, limiting direct performance comparison between the two providers.

Incidents & Downtime

Both providers reported zero incidents with zero total downtime minutes during the week of April 20, 2026. The disconnect between npm's 0% uptime percentage and its zero downtime minutes suggests data collection methodology differences rather than actual service failures.

Historical Context

Dev Tools and CI/CD infrastructure providers typically maintain high uptime standards, though monitoring methodology and probe placement significantly affect reported reliability figures.

Which Should You Choose?

For production-critical workflows, Hotjar's verified 100% uptime and measured response performance make it the demonstrable choice based on Uptrue's monitoring. npm's data should be cross-referenced with additional monitoring sources to clarify actual service availability, as the 0% uptime metric conflicts with reported zero downtime.

About This Data
All uptime, response time, and incident data is collected by Uptrue's independent monitoring infrastructure. HTTP checks run every 5 minutes. An incident is recorded only after 2+ consecutive failed checks. Uptrue is not affiliated with any monitored service. For corrections: reports@uptrue.io

Frequently Asked Questions

Which provider is more reliable based on this data?

According to Uptrue's independent monitoring, Hotjar demonstrated superior reliability with 100% uptime and zero incidents. npm's 0% uptime rating requires verification through additional monitoring sources, as it contradicts the zero downtime minutes reported.

How often does npm go down?

During the monitoring period, npm reported zero downtime minutes despite the 0% uptime metric. This suggests monitoring data collection issues rather than continuous unavailability. Additional monitoring context is needed for accurate incident frequency assessment.

How does Uptrue collect this reliability data?

Uptrue independently monitors provider endpoints and services through active synthetic monitoring, tracking uptime percentages, response times, and incident occurrences. All data reported here comes directly from Uptrue's independent monitoring infrastructure during the specified monitoring period.