Fidelity and NatWest both achieved perfect uptime during the week of 20 April 2026, with zero incidents and zero minutes of downtime across all monitored endpoints. However, NatWest delivered significantly faster response times, averaging 173ms compared to Fidelity's 659ms. This data comes from Uptrue's independent continuous monitoring of both providers' public-facing services.
- Both providers achieved 100% uptime with zero incidents during the monitoring period
- NatWest's average response time was 173ms versus Fidelity's 659ms—a 3.8× performance advantage
- Zero total downtime minutes recorded for either provider
- NatWest demonstrates superior latency performance while both maintain equivalent availability
Uptime This Week
Both Fidelity and NatWest maintained 100% uptime with no recorded incidents during the week of 20 April 2026. This perfect availability reflects solid infrastructure and operational resilience from both banking platforms. For critical financial services, this level of consistency meets the baseline expectations for enterprise-grade reliability.
Response Time
NatWest significantly outperformed Fidelity on response time metrics, with an average of 173ms versus 659ms. This 486ms difference is material for banking applications where users expect sub-200ms responsiveness for login, transaction, and account query operations. NatWest's faster response time suggests optimized content delivery, server-side performance, or network topology advantages.
Incidents & Downtime
Neither provider experienced any detected incidents or service degradation during the monitoring period. Zero downtime for both platforms indicates stable infrastructure, effective incident prevention, and resilient architecture. This level of reliability is consistent with the critical nature of banking services, where even brief outages carry significant business and reputational consequences.
Which Should You Choose?
Both providers are operationally equivalent from an availability standpoint during this observation period. Choose NatWest if response time and user experience are primary decision factors—the 659ms baseline for Fidelity may create friction in time-sensitive workflows. If your infrastructure or integration patterns are already optimized for Fidelity, the availability match makes switching a lower-priority consideration.
All uptime, response time, and incident data is collected by Uptrue's independent monitoring infrastructure. HTTP checks run every 5 minutes. An incident is recorded only after 2+ consecutive failed checks. Uptrue is not affiliated with any monitored service. For corrections: reports@uptrue.io