Collaboration Tools Reliability Leaderboard — Week of 20 April 2026
For the week of 20 April 2026, Uptrue tracked 27 Collaboration Tools providers for uptime, response time, and incident activity. The results reveal an exceptionally strong week across the category, wi
23 April 2026·Uptrue Team
💬 Collaboration ToolsWeekly Comparison
For the week of 20 April 2026, Uptrue tracked 27 Collaboration Tools providers for uptime, response time, and incident activity. The results reveal an exceptionally strong week across the category, with 22 of 27 providers achieving a perfect 100% uptime. However, notable gaps in performance and data availability at the lower end of the rankings highlight that reliability is not universal across the space.
TL;DR
22 out of 27 tracked Collaboration Tools providers achieved 100% uptime with zero incidents for the week.
Coda led all providers on response speed at just 38ms, while Fibery was the slowest among perfect-uptime providers at 731ms.
Microsoft Teams (99.87%), Linear (99.74%), and Evernote (99.61%) fell short of perfect uptime, each recording measurable downtime during the week.
Dropbox and OneDrive both returned 0% uptime with no response time data available, suggesting monitoring or connectivity issues that prevented reliable measurement.
Uptime This Week
Airtable claims the top spot in this week's ranking, though the position is largely a function of sort order among the 22 providers that all achieved identical 100% uptime with zero incidents — in this tier, response time becomes the differentiating factor and Airtable's 338ms places it mid-pack. The real standout for performance quality is Coda, which combined perfect availability with the fastest response time of any provider at 38ms, followed closely by Nuclino at 83ms and Loom at 98ms. At the other end of the spectrum, Evernote's 99.61% uptime represents roughly 27 minutes of downtime across the week, a meaningful gap for teams relying on the service for continuous access. The 0% uptime recorded for Dropbox and OneDrive is anomalous and likely reflects a monitoring configuration issue rather than a true week-long outage, but it underscores the importance of verifying data integrity when interpreting availability metrics.
Response Time
Response time comparison across all ranked providers.
Incidents & Downtime
Incident frequency and total downtime across the ranking period.
Historical Context
Collaboration tools as a category have steadily improved in reliability over recent years, with major providers investing heavily in redundant infrastructure and regional failover to meet the demands of distributed workforces. Weeks where the majority of providers achieve 100% uptime, as seen here, are increasingly common, making response time and incident frequency the more meaningful differentiators for discerning buyers.
Which Should You Choose?
When choosing a Collaboration Tools provider, uptime alone is rarely sufficient — factor in response time and how quickly the provider communicates during incidents, as even brief degradation can disrupt time-sensitive workflows. Pay close attention to providers like Microsoft Teams, Linear, and Evernote that dipped below 100% this week, and review their historical incident patterns to determine whether these dips are isolated or recurring.
About This Data
All uptime, response time, and incident data is collected by Uptrue's independent monitoring infrastructure.
HTTP checks run every 5 minutes. An incident is recorded only after 2+ consecutive failed checks.
Uptrue is not affiliated with any monitored service. For corrections: reports@uptrue.io
Frequently Asked Questions
Why is Airtable ranked #1 if many providers also achieved 100% uptime?
When multiple providers share identical uptime scores and incident counts, Uptrue applies a secondary sort based on response time alongside alphabetical ordering for display purposes in this report. Airtable's top position reflects its placement within the perfect-uptime group rather than a meaningful performance advantage over peers like Coda or Nuclino, which were technically faster.
How does Uptrue determine the reliability ranking for Collaboration Tools providers?
Uptrue monitors each provider continuously throughout the week using external checks from multiple locations, recording uptime percentage, average response time in milliseconds, and the number of confirmed incidents. Providers are ranked primarily by uptime percentage in descending order, with response time used as a secondary indicator of service quality. Providers with missing response time data or anomalous results — such as Dropbox and OneDrive this week — are flagged and placed at the bottom of the ranking pending data verification.
How can I get alerted when a Collaboration Tools provider goes down?
Uptrue offers real-time status alerts that notify you the moment a provider in your watchlist experiences an outage or degrades below your defined uptime threshold. You can sign up at uptrue.com, add the Collaboration Tools services your team depends on, and choose your preferred alert channels — including email, SMS, and webhook integrations — so you are never caught off guard by unexpected downtime.
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